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Rahul
Bhattacharya
Product Strategy and Operations
Commercetools
Rahul Bhattacharya is a product leader, coach, and advisor specialising in pre-growth and growth-stage technology companies. He works closely with founders, executives, and product teams to build, scale, and grow products through clear strategy, strong product operating models, and customer-centred execution. With deep experience across product strategy, product operations, and growth, Rahul helps organisations move from 0-to-1, balance and evolve product portfolios, and scale effectively using Product-Led Growth (PLG) and Product-Led Sales (PLS) motions. His work spans B2B and B2C SaaS, with a particular focus on growth loops, go-to-market strategy, and measurable outcomes. As an advisor, coach, and public speaker, Rahul is passionate about enabling product leaders to make better decisions, set meaningful goals with OKRs, and build lean, high-impact product organisations that deliver sustained value.
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29 May 2026 11:30 - 12:00
Aligning customer signals with the strategic north star
Aligning Customer Signals with the Strategic North Star Most organizations suffer from a "leaky bucket" problem: they acquire and convert users, only to lose them because operational execution has drifted away from the core company strategy. To fix this, Product Operations must act as the connective tissue that aligns strategic intent with market reality. In this keynote, we will explore a framework for identifying and actioning the critical signals that actually support your strategy and move the needle. You will learn how to: Play the strategic infinite game to optimize for long-term results over volatile short-term moves. Leverage AI for Synthesis: Use AI-driven tools to blend fragmented customer insights across your tech stack, transforming "loud" feedback into actionable problems worth solving. Optimize the Portfolio: Align cross-functional resources to ensure that every product initiative is plugging a hole in the bucket, not just adding more water.