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Chip
Horne
Director, Product Operations
Warner Music Group
With over 20 years of experience at the intersection of culture, tech, and commerce, Chip is a strategic operator known for building systems that scale creativity and unlock growth. At YouTube, he led the launch and expansion of eight creator monetisation products. Now at Warner Music Group, he’s reshaping how artists and songwriters connect with fans and manage their careers. Chip brings deep expertise in product ops, go-to-market, and cross-functional leadership across tech and business teams.
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03 December 2025 09:15 - 09:45
The invisible work of product ops: Making an impact without the spotlight
Product Ops is often the force behind alignment, delivery, and decision-making but rarely in the spotlight. In this keynote session, we’ll explore what it means to drive real impact when your work isn’t always visible. Hear how Chip built influence, earned trust, and delivered outcomes without owning a roadmap or leading a product. From navigating credit and recognition to knowing when to lean in or step back, this session shines a light on the quiet power of product ops.