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Graham
Reed
Director of Product Operations
Commify
Graham is a highly accomplished product operations leader with over a decade of experience as a successful product leader, podcast host, and author. Currently, he is channeling his expertise into driving the new global product operations role. Graham has a proven track record of taking product operations functions from the ground up, having successfully pioneered and scaled new ideas on holistic, asynchronous, and cooperative working during his tenures at Cobalt, Said Business School and now HeliosX (aka MedExpress)"
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02 December 2026 15:30 - 16:15
Panel | AI-ready product organisations: Redesigning teams, workflows & ways of working
AI is changing more than the tools product teams use, it's reshaping organisational design, workflows and the skills required to succeed. Hear from senior product operations leaders as they discuss what AI-ready organisations look like in practice. You'll learn how to: - Redesign workflows to take advantage of AI. - Equip teams with the skills needed for AI-enabled product development. - Build operating models that remain adaptable as technology evolves.
02 December 2026 10:15 - 10:45
The messy middle: Why no one's talking about AI's infrastructure
Organisations love AI outputs (images, videos, reports, dashboards) and are getting more love for AI inputs (Slack, meeting transcripts, emails), but they are ignoring the operational middle layer. When domain experts "vibe code" custom tools to solve immediate problems, rapidly becoming BAU dependencies. Without proper operational due diligence, these ad-hoc solutions have created critical long-term security vulnerabilities, maintainability risks, unmanaged costs and more - the messy middle. These concerns have been kicked down the road again and again, and NOW is the time to address them.