Lewis Thorneycroft is Staff Product Operations Manager at Certinia, where he focuses on building scalable operating models that help B2B technology companies grow efficiently. With experience across Certinia, Liberis and Blue Prism, he has spent several years in product operations, driving operational transformation, improving product delivery and strengthening cross-functional collaboration. His expertise spans AI-driven automation, product delivery operations, change management and strategic operating model design. Lewis works at the intersection of product, revenue operations, customer success and finance, helping organisations connect strategy with execution, reduce complexity and scale sustainably.