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Ali
Motto
Senior Director, Product Operations & UXR
Grubhub
Ali Motto is currently the Senior Director, Product Operations & UXR at Grubhub and has worked at a variety of tech companies including Etsy, Google, Uber, and Better, where she developed and scaled Product Operations/Program Management teams and processes. Ali is based out of New York and resides with her husband and two young boys. When she's not singing nursery rhymes or playing with construction vehicles, she enjoys cycling, reading, and traveling.
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26 March 2026 16:00 - 16:30
Embedding excellence: How product ops drives innovation, accountability, and speed
In this talk, Ali will share how she has intentionally scaled Product Ops to own and support the entire PDLC - from discovery through delivery, launch, and learning (and not just for Product Development teams, but for the broader business as well). She’ll walk through how her Product Ops function evolved to own UXR, Voice of Customer, full PDE planning, launch management, GTM readiness, release tracking, and post-launch learning, while also scaling consistent processes across organizations during an acquisition. Ali will also share how she embedded enablement mechanisms and how her team is leveraging AI tools across each stage of the PDLC to increase velocity. Attendees will leave with a practical framework for sequencing Product Ops ownership, earning trust, and scaling impact across the full product funnel.
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